Text Plus FAQs

Chikka Messenger | mHub | Chikka Text Plus

General

Q. What is Chikka Text Plus? A: Chikka Text Plus is a paid international SMS service that lets you send Text to mobile phones anywhere in the world for as low as 10 cents per message.

Q. Which countries are Chikka Text Plus supported? A: You can send SMS to virtually any mobile number in the world! Here's a complete list of countries.

Q. I used to send Chikka Text for free. Will I get charged for Chikka Texting mobile phones around the world now? A: You can still send FREE Text to mobile phones in the following countries: United States, Philippines, Guam, India, Hong Kong, United Kingdom, Spain, Indonesia, Saipan and Japan. You will only be charged for sending Text messages to buddies who are in Chikka Text Plus supported countries. Here's a complete list of Chikka Text Plus countries.

Q. Can I send a Chikka Text Plus message using the Chikka Messenger client I installed in my PC? A: No. You have to sign in to Chikka from this site to send Chikka Text Plus messages.

Q. What do I need to start sending Chikka Text Plus messages? A: You need to be logged-in to your Chikka Text Messenger for the Web and Chikka Wallet. If you don't have a Chikka Wallet account yet or if you need to load up credits, click here.

Q. How do I add buddies? A: Click on the Add Buddy button found below your buddy list and choose Chikka in the IM Network pull-down menu. Enter your buddy's mobile number. When you enter a mobile number, please follow the international format: country code + mobile number (for example: 63917899XXXX). You can then assign a screen name for your buddy. Click the Add button to finish.

Q. How do I send a Chikka Text Plus message to my buddy? A: Go to your Chikka Text Messenger for the Web buddy list and double-click the name of your intended recipient. Type your message and click the send button.

Q. Can my buddy reply to a message I sent using Chikka Text Plus? A: No. Your buddy cannot reply to a Chikka Text Plus message you sent from your computer.

Q. How many messages can I send? A: You can send as many messages as you want, just load enough credits in your Wallet.

Q. How much will I be charged for sending Text? A: The fee varies by country or the destination of your message. You can see a complete list of rates here. You can also check the amount of credits you'll need to send a Chikka Text Plus message at the lower left side of your intended recipient's chat window.

Q. Will my buddy be charged for receiving messages? A: Your buddy may be charged for receiving Chikka Text Plus messages. Applicable rates may vary depending on your buddy's carrier and mobile subscription plan.

Q. How do I pay for Chikka Text Plus? A: To use the Chikka Text Plus service, you'll need an active Chikka Wallet account with sufficient credits. When you use the Chikka Text Plus service, your Wallet account will be charged the applicable fees and credits will be deducted from your Wallet accordingly. Credits are purchased and stored in your Chikka Wallet. If you don't have a Wallet account yet, you can create your account and load up credits here.

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