Help Page

Chikka version 6

Chikka Version 6

Chikka Version 6 was inspired by you, our users, who have shared with us your ideas and how Chikka has saved your day by connecting you with your family and friends through the years. So for this version, we have added some cool and practical features we know you'd love.

In the new Chikka:

  • We added more free texts daily to Globe, Smart & Sun
  • Now, you have the option to sign in via Facebook, Twitter, Google Plus or LinkedIn
  • You can sync Chikka with your phone’s contacts and it will also be available on the web at im.chikka.com
  • Sending longer texts messages in now possible – up to 450 characters
  • Smart and Sun users on Android can send messages even when offline
  • All your messages from the last 30 days will be archived and will be available wherever you access your Chikka
  • You can now export messages or threads to keep a record of your memorable conversations
  • Update your friends real-time by posting a status message
  • Upload a profile photo to personalize your Chikka account

Updating to Chikka Version 6

Updating to Chikka version 6

If you already have a Chikka account (Version 5 or older), kindly update to Version 6 to continue texting for free. Just follow a few simple steps to let you seamlessly transfer to the new Chikka with all your contacts and buddies with you.

Update on the Web

We’ll help you update your account, step-by-step at www.chikka.com. Let’s start by clicking “Use Chikka now”

When asked if you are a Chikka Versions 5 user, click “Sign in here”

Sign-in page screenshot

Enter your Chikka Version 5 sign-in details.

Chikka version 5 Sign in page

After signing in, just follow the steps, including the linking of a mobile number or a social network, and you’re all set to send more free texts with Chikka Version 6.

Linking of a mobile number

Linking of social network

Update via Chikka App

Updating to Chikka Version 6 is also easy even if you are using the Chikka app on your mobile device (Chikka for Android & Chikka for iOS).

When you're signed in

If you are currently signed in to Chikka, your account will be automatically updated after downloading and launching the Version 6 app. Just wait for a few moments and you’ll be ready to enjoy the cooler and better Chikka.

When you're signed out

If you are signed out of Chikka, you will be notified that an update is ready for download via Google Play or iTunes. Just download the latest version of Chikka, install it in your device and launch the app.

Once launched, you will see the new Chikka Version 6 sign-in. To update your account to Version 6, you must click on the dedicated link at the bottom of the screen for Version 5 users. Then, just enter your Version 5 details and follow the next few steps including the linking of a mobile number or a social network and the confirmation; and you’re good to go.

You will also be asked if you want to sync Chikka with your phone’s contacts. If you want to skip this, you can always sync it some other time by going to CONTACTS, then click on the menu, and choose IMPORT.

Signing up for a new account

Sign up for a new account

Sign up on the Web

You can easily sign up for a new Chikka account at www.chikka.com. Let’s start by clicking “Use Chikka now.”

A welcome box will then ask you if you’re a Version 5 user or a new one. Kindly click on “Create an account” to proceed. From the Version 6 Sign-In page, just click on “Sign up” at the upper right corner of the page and follow the next few steps to create your new Chikka account.

You can sign up for Chikka account using a mobile number or via social network. Chikka supports the mobile numbers from forty one (41) countries including the Philippines. If you are not in any of those countries, you can opt to sign up via social network.

But don’t worry. Signing up via social network is really for creating your new account and for signing in without the hassle of remembering a password in the future. It will not make your Chikka account or your messages public like social networks.

Sign up via Chikka App

You can also sign up for a new Chikka account via the Chikka App (Chikka for Android and Chikka for iOS). Just download the latest Chikka App from Google Play or iTunes; and then, install and launch the app.

On sign-up, you can choose to create an account using a mobile number or via social network. Enter your details, click NEXT, and just follow a few steps including verifying your number or social network account.

Lastly, you will also be asked if you want to sync Chikka with your phone’s contacts. If you want to skip this, you can always sync it some other time by going to CONTACTS, then click on the menu, and choose IMPORT.

Profile and Syncing

Start texting for free

Set your Profile

Before texting, you might want to personalize Chikka Version 6 by setting up your Profile. Just go to PROFILE and there you can upload a profile photo, edit your name, write a status message, link your mobile number, and link social network accounts.

Sync your contacts

One of the nice things about Chikka Version 6 is that, if you are using Chikka on your mobile device (Chikka for Android or Chikka for iOS), you can simply sync it with the contacts in your device. And after syncing, all your contacts will also be available to you when you sign in to Chikka on the web.

If you skipped syncing your contacts the first time you opened Chikka, you can just go to CONTACTS, then click on the menu button and choose IMPORT. This will add all your device contact to Chikka. Meanwhile, you can also add contacts one at a time by clicking on the (+) button.

Linking, Exporting, Credit Info and more

Things to make things easier

Linking your mobile number

If you signed up for a Chikka account via social network, you can link a mobile number (PH or from the 40 Chikka-supported countries) to personalize your Chikka ID. Your linked mobile number will serve as your Chikka ID.

For those with a PH mobile number, linking it to your Chikka account will allow you to receive your friends’ replies directly on your mobile phone when you go offline. To link a mobile number, just go to PROFILE and edit your mobile number.

Linking your favorite social networks

If you signed up for a Chikka account using a mobile number, you can link a Facebook, Twitter, Google Plus or LinkedIn account for easy sign-in. This feature would allow you to sign in to Chikka without having to enter a password.

Export important threads

You can now keep a copy of your important messages by exporting the thread and send it via email. Just open the message thread you want to keep, click on the dropdown menu and choose EXPORT THREAD.

View your credits

Chikka Version 6 gives you more free text daily and keeping track of your Chikka Text Credits is a breeze. Just go to PROFILE and click on VIEW CREDITS.

Offline Messaging

Now, Chikka has Offline Messaging that allows Smart and Sun subscribers using Chikka for Android to send free texts even when offline.

Message Archiving

Chikka keeps your messages and makes it available in all your Chikka devices for thirty (30) days. And if you want to keep those memorable conversations forever, you can EXPORT THREAD via email.